Exetel Agent Discussion Forum

conb wrote:What do I need to do to get on the Telstra ADSL1 plan?

It wouldn't make a difference.

My own service is running on an old AAPT agents only plan, the cost of the plan is great, but my location gives me between 2.5 - 3 mbs. What do I need to do to get an 8mbs ADSL1 connection with Exetel since I am an existing customer as well as an agnet? 2016 is to long to wait for NBN in my area. I...

...is based on promos from our wholesalers who are only interested in new customers. What about keeping existing customers? As new customers are concerned, these prices are great, but for existing, if they can't upgrade, they may look at TPG or iinet that are offering the same rates, be it on a 24 ...

My statement is still valid.

This awesome pricing we are offering, is based on promos from our wholesalers who are only interested in new customers.

BUT we are working on something for some parts of our existing base.

Unfortunately for end users, this isn't obvious so they see it as a 'dirty trick' from Exetel when really it's just Exetel passing on the incentives as they themselves receive them. It's a difficult situation, if you get a small bonus for new customers or even a large one, it is hard to share that ...

Pete wrote:

Your sentence doesn't make sense, what do you mean?

The whole post was quoted, which sentence don't you understand?

Your posts are inaccurate, and do not make sense to me, perhaps someone else can translate.

I hope I have it wrong : Exetel purchases a chunk of bandwidth from a wholesaler and the wholesaler deems how the purchased bandwidth gets distributed? Imagine how those (potential) clients I could have signed up would look appon my business now! Utter disgusting practices either from Exetel or fro...

The new plans have been available for over 2 months but when enquirer about these plans for current customers I get a reply stating the wholesaler does not provide these rates to existing customers. I replied queering how the wholesaler governs plans to new and current customers the reply now state...